Last Updated: 20th August, 2025

The GAFM Exams Portal (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of all candidates, members, and visitors who access and use our examination and certification platform. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, services, and examinations.

By using the GAFM Exams Portal, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you register, access, or use the GAFM Exams Portal, we may collect the following categories of information:

a. Personal Information

• Full name, date of birth, and nationality

• Contact details (email address, phone number, postal address)

• Identification documents (passport, national ID, driver’s license) for exam verification

• Professional and academic background (degrees, certifications, resumes)

b. Account & Exam Information

• Username, password, and login credentials

• Records of exam registration, exam attempts, results, and certifications earned

• Responses and performance data during online exams

• Attendance logs and proctoring information (including webcam and screen monitoring if applicable)

c. Technical Information

• Device information, operating system, and browser type

• IP address, geolocation, and system logs

• Cookies and similar tracking technologies to enhance user experience

2. How We Use Your Information

We use the collected information for the following purposes:

• To register and manage your account on the GAFM Exams Portal

• To verify identity and maintain examination integrity

• To schedule, deliver, and evaluate certification exams

• To issue certificates and maintain official records of achievement

• To provide customer support and respond to inquiries

• To comply with accreditation, ISO, and legal standards of certification bodies

• To send important updates, policy changes, exam reminders, and results notifications

• To enhance platform functionality, user experience, and security

3. How We Share Your Information

We do not sell your personal data. However, we may share information under the following circumstances:

• Accreditation and Partner Institutions: With universities, accreditation boards, or professional associations that recognize GAFM certifications.

• Service Providers: With trusted vendors who assist in delivering services (e.g., proctoring providers, IT support, payment processors).

• Legal Compliance: If required by law, regulation, or court order.

• Fraud Prevention and Security: When necessary to detect or prevent exam misconduct, fraud, or unauthorized access.

All third parties are bound by confidentiality and data protection obligations.

4. Data Retention

• We retain your information for as long as necessary to fulfill the purposes outlined in this policy, including legal, regulatory, and certification record-keeping requirements.

• Certification and examination records may be kept indefinitely for verification and authenticity purposes.

• You may request deletion of personal data, except where retention is required for compliance.

5. Cookies and Tracking Technologies

The GAFM Exams Portal uses cookies and similar technologies to:

• Remember login sessions

• Personalize user experience

• Analyze site performance and usage patterns

Users may disable cookies through browser settings, but certain features of the portal may not function properly.

6. Data Security

We implement industry-standard safeguards to protect personal and exam data, including:

• Encrypted transmission (SSL/TLS)

• Secure storage of exam responses and personal data

• Restricted access to examiners and administrators on a need-to-know basis

• Regular security audits in compliance with ISO 27001 and other international standards

7. International Data Transfers

As a global certification body, we may transfer your data across borders where our servers, partners, or accrediting institutions are located. We ensure appropriate safeguards (e.g., GDPR compliance, standard contractual clauses) are in place for such transfers.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access, update, or correct your personal information

• Request deletion of personal data (subject to exam record requirements)

• Restrict or object to data processing in certain cases

• Request a copy of your personal data in a portable format

• Withdraw consent for non-essential communications

Requests may be made by contacting us (see Section 10).

9. Children’s Privacy

The GAFM Exams Portal is intended for individuals aged 18 and above. We do not knowingly collect or process personal data from children.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

GAFM Exams Portal – Data Protection Office
📧 Email: [email protected]
🌍 Website: https://gafmexamsportal.org

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in practices, technology, or legal requirements. Any updates will be posted on this page with the “Last Updated” date revised. Continued use of the GAFM Exams Portal constitutes acceptance of these updates.